Privacy Policy

At Naava Gifts we are committed to protecting and respecting your privacy. 

naavagifts.com is owned and operated by J & C Endeavours.

This Privacy Policy explains how we used any personal information we collect about you when you use this website. www.naavagifts.com is compliant with the General Data Protection (GDPR) (EU) 2016/679 

What information do we collect?

  • Your name and surname
  • Your email address
  • Your physical address
  • Your phone number
  • The data about the browser, IP address and device you use to view the store
  • The way you navigate the store

This information helps us to accept and process orders, authenticate and process payments and provide our services to you.

How will we use the information about you?

Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Shopify's data storage, databases and the general Shopify application. Your data is stored on a secure server behind a firewall.

In processing your payment Shopify Stores your credit card data. It is encrypted through the Payment Industry Data Security Standard (PCI-DSS).

Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council. 

We share the name and address you have supplied with your purchase order with our warehousing and courier services to fulfill and ship your item to you.

If you sign up to our email newsletter, we will email you about other products, offers or discounts we think maybe of interest to you our email provider is Klayvio.

You can opt out at any time via the unsubscribe link on all marketing emails or contact us with this request at contact@naavagifts.com and your information will be removed from our database.

Please Note: We may process your personal data without your knowledge or consent where this is required or permitted by law.

How long do we keep your information?

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

Access to your Information and Correction.

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email contact@naavagifts.com.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies

When you interact with Naava Gifts website we strive to make that experience easy and meaningful. When you come onto the site our Web Server sends a cookie to your computer. Cookies are files that Web browsers place on a computer's hard drive and are used to tell us whether customers have visited the Site previously.

Standing alone, cookies do not identify you personally. They merely recognize your browser. Unless you choose to identify yourself by adding to cart with your personal data, making a purchase or responding to a promotional offer, you remain anonymous to Naava Gifts.

Cookies come in two flavors: Session and Persistent-Based.

Session Cookies exist only during an online session. They disappear from your computer when you close your browser software or turn off your computer.

Persistent Cookies remain on your computer after you've closed your browser or turned off your computer. They include such information as a unique identifier for your browser.

Naava Gifts uses session cookies and data is store on our platform with Shopify The data can only be read by the Shopify system. The data in the cookie does not contain or store any personally identifiable information.

An example of the type of session cookie is "greiiud6va1g9hpal83s55gpla". Only our system can read these codes and use them. 

Cookie Break Down

  • Necessary Cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
  • Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
  • Statistic Cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
  • Marketing Cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Advice on how to view, delete or block cookies from your Browser can be found here. You can also adjust your preferences directly.

Mozilla https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

Chrome https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en

By continuing to browse you are agreeing to the use of our cookies.

Changes to our Privacy Policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 15th of September 2020.

By continuing to browse our website after reading this Privacy Policy you give us consent to use your personal data and are agreeing to the use of our cookies. If you don't agree with these terms please leave the website.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you on contact@naavagifts.com

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